Female passenger in the backseat of a rideshare vehicle

What To Do If You Are In A Rideshare Accident

In today’s environment, rideshare services such as Uber or Lyft offer individuals a convenient way to get to and from places where they cannot drive themselves or would prefer not to do so.  It has proven to be an invaluable service for all ages.  However, it is just as likely that you could be a victim of an Uber car accident as your own car.

Protect Your Rights After a Rideshare Accident

Suppose you get into a rideshare accident in Pennsylvania. In that case, following a series of steps is essential to ensure your safety and protect your legal rights even if you believe you did not suffer any injuries. You might not feel any of the effects of the accident until a few days later. You may be eligible for compensation through the claims process. You should make sure to take the following measures:

  • Ensure Safety: Check yourself and others for injuries. If anyone is injured, call 911 immediately. Ensure you are in a safe location away from traffic.
  • Contact Police: Even if the accident seems minor, it’s important to call the police. A police report can be vital in documenting the accident, which is crucial for insurance and legal processes.
  • Exchange Information: Exchange contact and insurance information with the rideshare driver and any other drivers involved in the accident. Remember to get the rideshare driver’s personal information and information related to their rideshare company (e.g., are they driving for Uber or Lyft).
  • Document the Scene: Take photos of the accident scene, including damage to all vehicles involved, any visible injuries, and any relevant road conditions or traffic signs. Also, if there are witnesses, try to get their contact information.
  • Report the Accident to the Rideshare Company and File A Claim: Use the Rideshare app to report the accident. Both Uber and Lyft, for example, have options in their apps for reporting accidents. You will want to do this as soon as possible. You can file a claim using a simple online claims form located on the Uber app. After you submit your claim, you’ll receive a confirmation email with your claim number, the claim adjuster’s contact information, and a list of additional documents you may need to process your claim.
  • Seek Medical Attention: Even if you do not think you have been injured, seeing a doctor after an accident is a good idea. Some injuries, like whiplash, might not be immediately apparent.
  • Contact Your Insurance Company But Do Not Accept Immediate Settlement Offers: Report the accident to your insurance company. However, be cautious about discussing fault or details of the accident until you have consulted with an attorney. Be careful if the rideshare company or insurance adjusters offer a quick settlement. Contact an attorney before accepting any offers, as they may not fully cover your expenses or losses.
  • Consult with an Attorney: Consult with a personal injury attorney experienced in rideshare accidents. They can advise you on how to proceed, help you understand your rights and laws specific to Pennsylvania, and ensure you receive any compensation you’re entitled to.
  • Follow-up: Keep track of any medical treatments and contact your attorney. Respond promptly to any requests from your insurance company or the rideshare company.

Each state has different laws and procedures, so knowing Pennsylvania’s specific regulations regarding rideshare accidents is essential. This can impact insurance claims, liability, and compensation.


Your attorney will work with the insurance company to negotiate a fair settlement. They will assess your injuries and expenses that you incurred throughout the process in order to determine an appropriate compensation amount.  If negotiations do not lead to a satisfactory settlement, it may be time to file a lawsuit against the party responsible for the accident, with the advice of your attorney. The attorneys at Cooper Schall & Levy can help you if you have been involved in an Uber or other rideshare accident. Contact our office for an initial complimentary consultation.